1. Introduction
CaseGoGo, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Attorney Portal.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
Information You Provide Directly
- Attorneys: When registering for the portal, we collect your full name, law firm name, Florida Bar number, email address, and phone number.
- Referral Forms: When submitting a referral, we collect patient name, contact information, injury description, insurance information, and any documents you upload.
- Communications: Any messages or information you send us directly.
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Attorney Portal
- Process and route chiropractic referrals
- Verify attorney credentials and manage account approvals
- Send account notifications, confirmations, and updates
- Respond to your comments and questions
- Improve and optimize our website
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share information only in these circumstances:
- Chiropractic Providers: Referral information is shared with the specific chiropractic provider you select in the portal.
- Service Providers: We use Supabase (database and authentication), Resend (email delivery), and Cloudflare (hosting and security). These providers have their own privacy policies and are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law or in response to valid legal process.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS Encryption: All data transmitted to and from our site is encrypted in transit.
- Supabase Infrastructure: Our database runs on Supabase, which is SOC 2 Type 2 certified and hosted on AWS with encrypted storage at rest.
- Access Controls: Attorney accounts require email verification and manual admin approval before access is granted.
- Password Security: Passwords are hashed using industry-standard bcrypt — they are never stored in plain text.
⚠️ No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of non-essential communications
To exercise any of these rights, contact us at brettg83@gmail.com.
8. Cookies
We use cookies and similar tracking technologies to maintain your session when logged into the Attorney Portal. These are strictly necessary cookies and cannot be disabled without affecting portal functionality.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
Our site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Your continued use of the site after changes constitutes acceptance of the updated policy.
12. Contact Us
Privacy Questions?
Contact us at brettg83@gmail.com
CaseGoGo — Florida, United States
1. Acceptance of Terms
By accessing or using CaseGoGo and its Attorney Portal ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
CaseGoGo provides:
- A public website featuring car accident news, resources, and information
- An Attorney Portal allowing licensed Florida attorneys to submit chiropractic referrals for their clients
- A directory of participating chiropractic providers in Florida
3. Fees and Payment
CaseGoGo is a software platform that provides a provider directory, secure case and document management, and related tools. The fees below are charged for access to and use of the platform and its document-sharing and case-management features. They are platform and software-use fees and are not payment for, or contingent upon, the referral of any patient or client.
Subscription. Access to the platform requires an active monthly subscription of $10.00 per month for participating chiropractors and attorneys, providing directory listing, profile hosting, and access to platform features. Specialist/orthopedic providers may use the platform without a monthly subscription.
Per-case platform fee. A one-time platform fee for document sharing applies to each case worked through the platform: $25.00 for a chiropractor and $100.00 for an attorney, charged once per case, for use of the platform's document-sharing and case-management tools for that case, and not a fee for any referral.
Billing and timing. Per-case platform fees are metered as features are used and billed together once at the end of each calendar month to the payment method on file. By adding a payment method and using these features, you authorize CaseGoGo to charge the applicable fees to that payment method at month-end. Subscription fees are billed on a recurring monthly basis.
Changes and non-payment. CaseGoGo may change its fees on prior notice. If a subscription lapses or a payment method fails, access to certain platform features may be suspended until the account is brought current. Fees already incurred for cases or features used remain payable.
4. Attorney Portal — Eligibility
Access to the Attorney Portal is restricted to:
- Licensed attorneys in good standing with the Florida Bar
- Individuals who have completed the registration process and received approval from the site administrator
By registering, you represent and warrant that you are a licensed Florida attorney. Providing false information during registration may result in immediate account termination.
5. Attorney Responsibilities
As a registered attorney using the portal, you agree to:
- Only submit referrals for clients who have provided informed consent
- Ensure all patient information submitted is accurate and authorized
- Comply with all applicable Florida Bar Rules regarding client confidentiality
- Not use the portal for any unlawful purpose
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
6. Patient Information & HIPAA
CaseGoGo operates as a HIPAA Business Associate when handling Protected Health Information (PHI) on behalf of participating healthcare providers (Covered Entities).
How we handle PHI
- PHI is encrypted at rest in AWS S3 using AES-256 with AWS KMS-managed keys
- All transmissions use TLS 1.2+ encryption in transit
- Document access is logged with user ID, IP address, and timestamp
- Access is enforced via role-based authentication and database row-level security
- A signed Business Associate Agreement (BAA) is in place with AWS, our PHI storage sub-processor
- Healthcare providers (Covered Entities) execute a Business Associate Addendum with CaseGoGo as Schedule A of the Provider Agreement before uploading any PHI
- Non-PHI administrative data (account info, timestamps, patient initials, referral IDs) is stored separately in systems that do not handle PHI
Before any user uploads PHI through the platform, they must accept the Provider Agreement (including the Business Associate Addendum). This acceptance is permanently logged with user ID, role, agreement version, timestamp, IP address, user agent, and typed full name as a binding e-signature.
Your responsibilities as a user
- Obtain proper patient authorization before submitting any health information
- Use minimum-necessary PHI when uploading
- Safeguard your account credentials and notify us of any suspected compromise
- Comply with your own HIPAA obligations and applicable professional responsibility rules
- Report any suspected breach or unauthorized access to us immediately
CaseGoGo is not a Covered Entity (we are not a healthcare provider, health plan, or healthcare clearinghouse). We operate as a Business Associate to participating Covered Entities under signed BAAs and HIPAA-aligned administrative, physical, and technical safeguards.
The complete Provider Agreement, including the Business Associate Addendum (Exhibit A), is available at /provider-agreement.
ℹ️ Important: CaseGoGo operates under HIPAA-aligned safeguards as a Business Associate. Users remain responsible for their own HIPAA obligations, patient authorization, and compliance with all applicable professional responsibility and privacy laws.
7. Prohibited Uses
You may not use the Service to:
- Violate any applicable law or regulation
- Submit false, misleading, or fraudulent referrals
- Harass, abuse, or harm another person
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the integrity or performance of the Service
- Collect or harvest any information about other users
8. Intellectual Property
All content on CaseGoGo — including text, graphics, logos, and software — is the property of CaseGoGo and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CaseGoGo SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION.
11. Indemnification
You agree to indemnify and hold harmless CaseGoGo, its owners, officers, and employees from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the Service or violation of these Terms.
12. Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Florida.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email. Continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Contact Us
Questions About These Terms?
Contact us at brettg83@gmail.com
CaseGoGo — Florida, United States